LineupNX 2

Newsroom Computer System

Support

Support via e-mail, telephone, Skype or Adobe Connect Now is available to registered users. You will need your software serial number to verify your identity. The serial number can be found on the Help | About screen. It is displayed in the lower right below the [OK] button. We can also provide training to your staff.

Upgrade policy

We provide upgrades for free for two full years from the time you purchase your LineupNX license. Upgrades are released when we add significant functionality to LineupNX. We encourage our users to suggest new features and improvements and do our best to incorporate our user's ideas into upgrade releases.

We also provide free maintenance releases and patches to fix bugs as long as you own one of our products. Each licensee receives a serial number and we compile our patches and fixes based on your specific installation.

LineupNX checks for updates each time the Administrator logs in.

Frequently asked questions (FAQ)

Here are some of the most common questions potential users have asked about LineupNX with links to answers.

  • How is LineupNX priced and licensed? [ANSWER]
  • What if we need to expand our number of licensed workstations? [ANSWER]
  • Can I still buy LineupNX v 1.7? [ANSWER]
  • What operating systems has LineupNX been tested on? [ANSWER]
  • Is LineupNX compatible with Windows 7 / Vista? [ANSWER]
  • Can I run LineupNX on a Macintosh computer? [ANSWER]
  • Can I run LineupNX on a Linux computer? [ANSWER]
  • What are the minimum computer and network requirements for running LineupNX? [ANSWER]
  • Does LineupNX support the Media Object Server protocol (MOS)? [ANSWER]

How is LineupNX priced and licensed?

We have a unique pricing model which adds value to your LineupNX setup. Every operation must buy a master license for the location. Beyond that we license by workstation. So if you have 10 workstations that need to run LineupNX you buy a master license and nine workstation licenses.

The best part
LineupNX only cares about the number of simultaneous users on the network at any given time. That means
  • The license is portable. For example one of our smaller users bought a total of 3 licenses. The newsroom used them up until air time and then two of the newsroom computers were logged off so the teleprompter and timing computers could run LineupNX in the control room.
  • You may have as many stand alone (off the network) installations as you like. That means reporters can work off-line and then link their material to the rundown when they are ready. 
We do not publish prices on our website but will be pleased to prepare a formal quotation to bona fide businesses and institutions. Depending on the complexity of a setup, prices can range from $2000-$12,000.

What if we need to expand our number of licensed workstations?

No problem. You can purchase additional licenses as you need them. LineupNX can grow as your operation grows.

Can I still buy LineupNX v 1.7?

While we will continue to support current users of v1.7 and provide bug fixes and patches as needed we no longer sell it. We encourage current v1.7 users take advantage of our free upgrade policy to move to v2.0. Users of earlier versions of LineupNX can upgrade for a very reasonable price.

What operating systems has LineupNX been tested on?

LineupNX 2 has been used and tested on the following operating systems with no difficulties or issues:
  • Windows XP -- all service packs
  • Windows 7
LineupNX 2 will not run properly on very old Windows 98 computers. We have not tested the program on Windows ME and recommend against using LineupNX on it (though if you can run our demo version on it, you will be fine with the release version).

LineupNX 1.7 has been used and tested on the following operating systems with no difficulties or issues:
  • Windows XP -- all service packs
  • Windows 2000
  • Windows NT 4
There are some issues with Windows 7 and Vista (see below)

Is LineupNX compatible with Windows 7 / Vista?

LineupNX 2 is completely compatible with Windows 7 and Vista.
LineupNX v1.7 works with both Windows 7 and Vista but there are some issues and limitations. Please see our release note 1701-008 for the details.

Can I run LineupNX on a Macintosh computer?

The answer is not simple. LineupNX is a program written for the Windows operating system. But since Apple released OS-X running on Mac computers with Intel processors and the Intel instruction set, the potential for Windows programs like LineupNX to run natively on Macs has been realized, at least in part.

There are three ways to run LineupNX on a Mac.
  • The most native way (not yet tested by Baobab) is to install a version of Wine for the Mac. Wine is a set of Mac implementations of Windows operating system functions. Wine is open source and free. There is a supported version available for a fee from CodeWeavers. We expect similar limitations to those we found when we ran LineupNX in Wine on a Linux computer system (see below).
  • The second way is to install a Windows virtual machine on the Mac and install LineupNX to run on the virtual machine (requires a Windows XP license).
  • The third way is to create a dual boot Mac with Windows XP as a second installed operating system (requires a Windows XP license).

Can I run LineupNX on a Linux computer?

We have tested LineupNX 1.7 on a Linux system using the Wine binaries v1.2 with the Ubuntu flavor of Linux and it works relatively well. There are some important exceptions:
  • The RSS internet access system does not work
  • Calls to start Microsoft Word, Open Office or WordPerfect for scripts will only work if those programs are also installed within the Wine space in Linux. We have not tested such installations.
We have not started testing LineupNX 2 on a Linux system but we expect the same issues noted with LineupNX 1.7.

What are the minimum computer and network requirements for running LineupNX?

LineupNX 2 will run on virtually any Windows based computer, even very old ones. It will run on Netbooks and modern servers. It takes very little memory and can run in a Windows 2000 system with only 256 megs of ram.

Does LineupNX support the Media Object Server protocol?

Currently LineupNX does NOT support the MOS protocol.

The MOS protocol has been developed by several large television equipment and software vendors. It lets Newsroom computer systems communicate directly with devices like character generators, still stores, media servers and teleprompters. We had taken a decision not to implement the protocol, believing that most of our customers would not need it but recently we have had several inquiries form both distributors and potential customers about MOS support. Since LineupNX 2 already has TCP/IP messaging built in, we have now decided we can add MOS in a future release. At the earliest it will be included in LineupNX 2.5, the release that will follow LineupNX 2.