Support
Support via e-mail and telephone is available to registered users. You will need to have your software serial number available to verify your identity. The serial number can be found on the Help | About screen. It is displayed in the lower right below the [OK] button. You must be logged in as the Executive Producer / Administrator / Instructor.
Current release version
1.5.24You can check your version of LineupNX by selecting Help | About. The version number is below the LineupNX title.
Free updates and upgrades
Each registered user of LineupNX can download the latest updates from a special, dedicated FTP site (you get the address when you purchase LineupNX). Since LineupNX is customized for each registered company / institution, updates are also customized. Each user has a private folder on the FTP site. Whenever an update is released, it is placed in that folder. Users can check the folder regularly for updated documentation. If the computers running LineupNX are connected to the Internet, the program will check for upgrades each time it runs and an icon will appear on the right hand side of the tool bar if an upgrade or update is available.
Updates are issued to fix bugs that may have escaped detection during testing. Upgrades add new functionality to the program. Both are free to registered users for a minimum of a year after purchase of the LineupNX license.